The Select Medical Corporation ("Select Medical")
Privacy Policies & Practices explain the Company's policies in depth as they
are related to the Company web site and the treatment of information gathered
about users of the site.
The U.S. Department of Health and Human Services
(HHS) enforces the Federal privacy regulations commonly known as the HIPAA
Privacy Rule (HIPAA). HIPAA requires most doctors, nurses, pharmacies,
hospitals, nursing homes, and other health care providers to protect the privacy
of your health information. Here is a list of common questions about HIPAA and
when health care providers may discuss or share your health information with
your family members, friends, or others involved in your care or payment for
Select Medical's Notice of Privacy
Effective April 14, 2003
THIS NOTICE DESCRIBES HOW MEDICAL
INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN OBTAIN ACCESS TO
THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. The terms of this Notice of
Privacy Practices apply to Select Medical and each of its subsidiaries,
affiliates, and entities managed or controlled by Select Medical, including the
corporate office and its employees. All of the entities will share personal
health information of patients as necessary to carry out treatment, payment, and
health care operations as permitted by law.
We are required by law to maintain the privacy of
our patients' personal health information and to provide patients with notice of
our legal duties and privacy practices with respect to personal health
information. We are required to abide by the terms of this Notice for as long as
it remains in effect. We reserve the right to change the terms of this Notice of
Privacy Practices as necessary and to make a new Notice effective for all
personal health information maintained by Select Medical. We are also required
to inform you that there may be a provision of State law that relates to the
privacy of your health information that may be more stringent than a standard or
requirement under the Federal Health Insurance Portability and Accountability
Act. A copy of any revised Notice of Privacy Practices or information pertaining
to a specific State law may be obtained by mailing a request to the Privacy
Officer, Select Medical, 4714 Gettysburg Road, Mechanicsburg, PA 17055.
USES AND DISCLOSURES OF YOUR PERSONAL HEALTH
Authorization and Consent: Except as outlined below, we will not
use or disclose your personal health information for any purpose other than
treatment, payment or health care operations unless you have signed a form
authorizing the use or disclosure. You have the right to revoke that
authorization in writing unless we have taken any action in reliance on the
Uses and Disclosures for Treatment: With your
agreement, we will make uses and disclosures of your personal health information
as necessary for your treatment. Doctors and nurses and other professionals
involved in your care will use information in your medical record and
information that you provide about your symptoms and reactions to your course of
treatment that may include procedures, medications, tests, medical history
Uses and Disclosures for Payment: With your
agreement, we will make uses and disclosures of your personal health information
as necessary for payment purposes. During the normal course of business
operations, we may forward information regarding your medical procedures and
treatment to your insurance company to arrange payment for the services provided
to you. We may use your information to prepare a bill to send to you or to the
person responsible for your payment.
Uses and Disclosures for Health Care Operations:
With your agreement, we will use and disclose your personal health information
as necessary, and as permitted by law, for our health care operations, which may
include clinical improvement, professional peer review, business management,
accreditation and licensing, etc. For instance, we may use and disclose your
personal health information for purposes of improving the clinical treatment and
Individuals Involved In Your Care: With your
written agreement we may from time to time disclose your personal health
information to designated family, friends, and others who are involved in your
care or in payment of your care in order to facilitate that person's involvement
in caring for you or paying for your care. If you are unavailable,
incapacitated, or facing an emergency medical situation and we determine that a
limited disclosure may be in your best interest, we may share limited personal
health information with involved individuals without your approval. We may also
disclose limited personal health information to a public or private entity that
is authorized to assist in disaster relief efforts in order for that entity to
locate a family member or other persons that may be involved in some aspect of
caring for you.
Business Associates: Certain aspects and
components of our services are performed through contracts with outside persons
or organizations, such as auditing, accreditation, outcomes data collection,
legal services, etc. At times it may be necessary for us to provide your
personal health information to one or more of these outside persons or
organizations who assist us with our health care operations. In all cases, we
require these business associates to appropriately safeguard the privacy of your
information. Appointments and Services: We may contact you to provide
appointment reminders or information about your treatment or other
health-related benefits and services that may be of interest to you. You have
the right to request and we will accommodate reasonable requests by you to
receive communications regarding your personal health information from us by
alternative means or at alternative locations. For instance, if you wish
appointment reminders to not be left on voice mail or sent to a particular
address, we will accommodate reasonable requests. You also have the right to
request that we not send you any future marketing materials and we will use our
best efforts to honor such request. You may make your requests by sending your
name and address to Privacy Officer, P.O. Box 2034, Mechanicsburg, PA 17055.
Research: In limited circumstances, we may use
and disclose your personal health information for research purposes. In all
cases where your specific authorization is not obtained, your privacy will be
protected by strict confidentiality requirements applied by an Institutional
review board which oversees the research or by representations of the
researchers that limit their use and disclosure of patient information.
Other Uses and Disclosures: We are permitted
and/or required by law to make certain other uses and disclosures of your
personal health information without your consent or authorization for the
- any purpose required by law.
- public health activities, such as required reporting of disease, injury,
birth and death, or required public health investigations.
- if we suspect child abuse or neglect; if we believe you to be a victim of
abuse, neglect, or domestic violence.
- to the Food and Drug Administration to report adverse events, product
defects, or to participate in product recalls.
- to your employer when we have provided health care to you at the request of
- to a government oversight agency conducting audits, investigations, or civil
or criminal proceedings.
- court or administrative ordered subpoena or discovery request;
- to law enforcement officials as required by law to report wounds and
injuries and crimes;
- to coroners and/or funeral directors consistent with law;
- if necessary to arrange an organ or tissue donation from you or a transplant
- if you are a member of the military; we may also release your personal
health information for national security or intelligence activities;
- to workers' compensation agencies for workers' compensation benefit
RIGHTS THAT YOU HAVE REGARDING YOUR PERSONAL
HEALTH INFORMATION Access to Your Personal Health Information: You have the
right to copy and/or inspect much of the personal health information that we
retain on your behalf. All requests for access must be made in writing and
signed by you or your legal representative. You may obtain a "Patient Access to
Health Information Form" from the front office person.
Amendments to Your Personal Health Information:
You have the right to request in writing that personal health information that
we maintain about you be amended or corrected. We are not obligated to make all
requested amendments but will give each request careful consideration. All
amendment requests, must be in writing, signed by you or your legal
representative, and must state the reasons for the amendment/correction request.
If an amendment or correction request is made, we may notify others who work
with us if we believe that such notification is necessary. You may obtain an
"Amendment Request Form" from the front office person or individual responsible
for medical records. Accounting for Disclosures of Your Personal Health
Information: You have the right to receive an accounting of certain disclosures
made by us of your personal health information after April 14, 2003. Requests
must be made in writing and signed by you or your legal representative.
"Accounting Request Forms" are available from the front office person or
individual responsible for medical records. The first accounting in any 12-month
period is free; you will be charged a fee for each sub sequent accounting you
request within the same 12-month period. You will be notified of the fee at the
time of your request.
Restrictions on Use and Disclosure of Your
Personal Health Information: You have the right to request restrictions on uses
and disclosures of your personal health information for treatment, payment, or
health care operations. We are not required to agree to your restriction
request, but will attempt to accommodate reasonable requests when appropriate.
We retain the right to terminate an agreed-to restriction if we believe such
termination is appropriate. In the event of a termination by us, we will notify
you of such termination. You also have the right to terminate, in writing or
orally, any agreed-to restriction by sending such termination notice to the
individual responsible for medical records. Workers' Compensation: For patients
whose medical treatment is covered under a state workers' compensation program,
please note the following: Disclosure of your protected health information (PHI)
for purposes of providing treatment and obtaining payment under the state's
workers' compensation is governed by the state workers' compensation regulations
and procedures. Therefore, we are not obligated to secure a written
authorization as otherwise required by HIPAA in order to disclose your PHI for
workers' compensation purposes, nor may you restrict our use or disclosure of
your PHI for workers' compensation purposes. Written consent to use or disclose
your PHI may be required pursuant to our internal policies and/or state workers'
compensation program rules in order to process your claims. Failure to provide
any required written consent may result in your financial liability for medical
services and supplies.
Complaints: If you believe your privacy rights
have been violated, you can file a complaint in writing with the Privacy
Officer, Select Medical, P.O. Box 2034, Mechanicsburg, PA 17055. You may also
file a complaint with the Secretary of the U.S. Department of Health and Human
Services in Washington D.C. in writing within 180 days of a violation of your
rights. There will be no retaliation for filing a complaint. FOR FURTHER
INFORMATION: If you have questions or need further assistance regarding this
Notice, you may contact the Privacy Officer, Select Medical, P.O. Box 2034,
Mechanicsburg, PA 17055.
("Select," "we" or "us") takes your privacy seriously. In recognition of your
concerns about the privacy of your personal information on the Internet and
commitment to your privacy.
information that we collect when you are on the Select Medical Website,
including the websites of any Select Medical affiliate or subsidiary
(collectively, the "Site"). This policy also covers Select's treatment of any
personally identifiable information that our business partners share with us or
that we may collect on a partner's site.
- This policy does not apply to the practices of companies that Select does
not own or control, or to people that Select does not employ or
The Information We Collect
- We may collect personally identifiable information from you when you access
our website or provide information to us through the Site. We also may collect
logs, server logs, or any other program or device by which web site operators
may collect limited personally identifiable information from users of our
- We may collect contact information that you provide voluntarily. At various
locations through the Site, there are links through which you can email us to
request information or submit comments. We also may collect contact information
so that we may send to you requested materials, information, and news about
Select and its affiliates.
- Please note, no data transmission over the Internet is 100% secure. The
contact information that you may submit to us is not encrypted, and therefore is
susceptible to interception and viewing by third parties without your or our
knowledge or consent. Although we make every effort to protect your personal
information, we cannot guarantee the security of that information except while
it is in our sole custody and control. Consequently, any Internet transmission
of information is made at your own risk. If you prefer, you may contact us via
telephone at the numbers identified on the Site.
Disclosure of Personal Information
- We do not share any personal information that we have collected or that you
may have provided to us through our website with any third parties, unless
required to do so by legal, judicial, or governmental mandate.
- Select does not contract with any advertising or marketing agencies to sell
or disseminate personal information obtained from you.
- Select does not contract with any advertising or marketing agencies to
gather individual or group profile information from our visitors.
How We Keep Information Secure
- Information security is one of our highest priorities. This priority is
the contracts and agreements that we sign with external suppliers and partners.
Employees who violate our policies and procedures regarding privacy are subject
to disciplinary action, and our partners and suppliers are bound to uphold our
procedures regarding privacy under the terms of our legal contracts with them.
We safeguard information by regularly assessing security standards and
procedures to protect against unauthorized access to personal information.
- We limit access to personal information about you to those employees who
need to know that information to maintain and improve our Site and to provide
information that you request. We maintain physical, electronic, and procedural
safeguards that comply with federal regulations to protect your personal
Links to Other Websites
- This Site contains links to other websites for your convenience. Many of
those websites are for entities that are subsidiaries or affiliates of Select.
- This Site also contains links to certain third-party websites for your
convenience. Select is not responsible for the privacy practices of those
websites. We also are not responsible for the nature, quality or accuracy of the
content or opinions expressed in such websites, and such websites are not
investigated, monitored or checked for quality, accuracy, or completeness by us.
Inclusion of any linked website on this Site does not imply or express an
approval or endorsement of the linked website, or any of the content, opinions,
products, or services provided on those websites. If you decide to leave this
Site and access those third-party sites, you do so at your own risk.
Correcting, Updating, and Deleting Personal
- At any time, you may request us to correct, update, or delete personal
information that you have voluntarily submitted via email, web form, or similar
transmission by submitting an email.
- If you choose to delete your personal information from our records, we will
delete your name and contact information from our records within a reasonable
amount of time. You still may receive some information from us after the date
that you submit your deletion request, but only because that information was
prepared before your request was processed.
Notification of Changes
- In the event that we decide to change any of the terms of this Privacy
Policy, we will post those changes on our home page so our users are well aware
of the information that we collect and how it is collected.
- In the event that we decide to change the way that we use personally
identifiable information, we will notify users via email, and provide users with
a choice as to whether we use their information in this new manner.